Terms and Conditions

Welcome to Kiara India, your trusted destination for handcrafted luxury gift hampers delivery in India. By accessing our website, browsing our collections, or placing an order for our personalised gift hampers, you agree to the following Terms & Conditions. These terms are designed to ensure clarity, fairness, and a smooth experience for every customer.

1. Acceptance of Terms

• By accessing the Kiara India website or purchasing any premium gift hampers online, you acknowledge and accept these Terms & Conditions, along with all applicable policies, including our Shipping Policy, Return Policy, and Privacy Policy.
  
  

• Continued use of the website will be deemed as acceptance of any updates or modifications made to these Terms.
  
  

2. Orders & Payment

• All orders are confirmed only after successful online payment through secure gateways.
  
  

• Kiara India reserves the right to cancel or reject any order suspected of fraudulent activity, pricing discrepancies, stock unavailability, or violation of our premium gift hampers shipping policy.
  
  

• Customers are responsible for providing accurate billing and shipping details to ensure fast and safe delivery of gift hampers.
  
  

3. Product Information & Accuracy

• At Kiara India, we strive to provide accurate product descriptions, high-quality images, and detailed specifications for all our handcrafted gift hampers.
  
  

• However, due to differences in device screens and photography, actual product colours, textures, or packaging may slightly vary. Such variations will not be considered a defect.
  
  

4. Returns & Refunds

• Due to the personalised and handmade nature of our hampers, Kiara India maintains a strict no-return and no-refund policy.
  
  

• Each luxury gift hamper is curated with care and securely shipped to your doorstep to ensure a seamless gifting experience.
  
  

• Customers are advised to carefully review their order details before checkout, as changes cannot be made once an order is placed.
  
  

5. Intellectual Property Rights

• All content, product designs, logos, photographs, written material, and website design are the exclusive property of Kiara India.
  
  

• Unauthorised use, reproduction, or distribution of our content without prior written consent is strictly prohibited.
  
  

6. Liability & Limitations

• Kiara India will not be held liable for any delays or damages caused by:
  
  

• Courier service disruptions

• Unforeseen circumstances beyond our control

• Incorrect or incomplete customer information was provided during checkout
  
  

• Our responsibility is limited to ensuring the secure shipping of gift hampers online through reliable courier services. Once dispatched, the responsibility for timely delivery rests with the courier partner.
  
  

7. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.